Help

The Investor Source team are on hand to help you wherever possible. Below we’ve grouped together some of the most frequently asked questions we receive and let you who in the team will be able to help you. For subscribers:

• I’m having problems logging in or using the database
• I’ve forgotten my username and/or password
• I would like a refresher training session on how to get the best from the database
• I need to add or amend who at my organization should have access to Investor Source
• I’d like to upgrade my subscription to include more users or include more asset classes (Investor Source currently has modules for fund managers and marketers wanting to target investors in hedge funds, real estate & infrastructure and private equity)

Please contact:
Rachel Addo
Account Manager
Tel +44 (0) 20 7968 4506
Email rachel.addo@incisivemedia.com

• To request some bespoke research – for example an update of a particular profile or set of profiles

Please contact:
Shailesh Shah
Research Associate
Email shailesh.shah@incisivemedia.com

The investor will then be contacted directly and an update undertaken immediately.

For potential subscribers:

• How can Investor Source help me?
• What information is in the database?
• How do I subscribe?
• How much does a subscription cost?
• Can I trial the database before committing to a subscription?

Please contact:
Dan Bentley - Head of Sales
Tel +44 20 7484 9804
Email dan.bentley@incisivemedia.com

For Institutional Investors:

My institution is not profiled – how do I get it added to the database?

• My institution’s profile needs updating, how can I get this done?

Please contact:
Shailesh Shah
Research Associate
email: shailesh.shah@incisivemedia.com